SyncTRiQ
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Founded 2019 · Bengaluru · Singapore · Dallas

A delivery company that happens to ship software

SyncTRiQ takes its name from the thing our clients never had — technology, resource and intelligence moving in sync.

Synchronising Technology and Resources with Intelligence
TechnologyResourcesIntelligenceIn sync

The software came out of the work

We started as consultants. The products came later, out of what kept going wrong on client programmes.

We started in 2019 as a nine-person delivery consultancy with two banking clients and one recurring diagnosis. Programmes were not failing on engineering talent. They were failing upstream: requirements nobody could test, quality nobody could evidence, architecture nobody trusted by the second quarter.

So we built the tools we kept wishing existed, proved them on live client programmes before selling a single licence, and kept the consultants who understood why they were needed. That order matters — the software came out of the work, not the other way round.

Where programmes failedWhat we builtRequirementsnobody could testSyncupHUBQualitynobody could evidenceQA IntelligenceArchitecturenobody trustedVisual Canvas
Founded, as a nine-person consultancy
2019
Offices: Dallas, Singapore, Bengaluru
3
Tools included free with SyncupHUB
3
Countries served
18

The name. Synchronising Technology and Resources with Intelligence: four words for one idea. The systems, the people and the evidence should move together rather than be reconciled after the fact. The Q in our mark is a sync loop for the same reason.

Our DNA, our dream and what drives us

Three things we can be held to. They show up in the products as constraints and in engagements as arguments we are willing to have.

01Our DNA

Evidence before opinion

At our core is one belief: a claim about delivery should arrive with the data that produced it. Not a status colour, not a confident summary — the underlying record.

The four rules that follow from it

  • Evidence over opinion. Every recommendation we make — in a product or an engagement — carries the data that produced it.
  • Build to hand over. We design systems and teams so you are never dependent on us to keep moving.
  • Boring reliability. Excitement belongs in the product, not the release process or the on-call rotation.
  • Humans decide. AI drafts, scores and accelerates. Accountable people approve. That line never blurs.
Ready to releaseThe claimEvidenceRequirements tracedTests passedRisks reviewedThe record behind it

02Our dream

Delivery that can be defended

We want a world where the answer to “why did this ship, and what did it cost?” takes thirty seconds and a link — not a fortnight and four spreadsheets.

Where a regulator, an executive and the engineer who wrote the code are reading the same record, and none of them has to take the others on trust.

Every product we build is a step toward that, and we keep saying no to features that would make the record easier to fake.

Why did this ship?One recordRegulatorExecutiveEngineer

03Our driver

We think in decades, not quarters

A squad of six today runs a portfolio in five years. A bank that starts with one intake workflow ends up rebuilding how it governs change. A regulator's next rule is already somebody's current headache.

Thinking past the current contract is what keeps us building for the estate a client will have rather than the one they have now — and it is why every engagement is designed to be exited cleanly.

TodayYear fiveSquad of sixProgrammePortfolio

Our method to move ideas into motion

The same four phases on every engagement, with the same artefacts — so you always know what exists, what it cost and who owns it next.

  1. Two weeks

    Understand

    Time with the people doing the work. We measure the bottleneck rather than accepting the version of it that reached the steering committee.

  2. Before any code

    Agree

    Architecture, delivery model and success measures written down and signed before a line of production code exists.

  3. Two-week increments

    Build

    A cross-functional pod ships against those measures, with your team embedded from the first day.

  4. Continuously

    Hand over

    Runbooks, documentation and enablement produced as we go — so our leaving is a scheduled event, not a cliff.

From nine people and two clients to a connected platform

Growth was deliberate. Every product started as a tool we needed ourselves and was proven on live client programmes before it was ever sold.

  1. 2019

    Founded

    Started as a nine-person delivery consultancy solving requirement chaos for two banking clients.

  2. 2021

    SyncupHUB launched

    The internal intake tool we built for ourselves became our first commercial product.

  3. 2023

    QA Intelligence

    Our quality engineering practice became QA Intelligence: tests drafted from acceptance criteria and traced to the requirement.

  4. 2024

    Visual Canvas and Document Spaces

    Discovery boards and living documents joined the platform, linked to the same stories.

  5. 2026

    One connected platform

    The products moved onto a shared core: identity, audit, search and a common data model.

9 people2019SyncupHUB2021QA2023CanvasSpaces2024One core2026
120+
Enterprise delivery programmes
18
Countries served
99.98%
Platform uptime, trailing 12 months
4.9/5
Average client satisfaction

The collective that steers SyncTRiQ

The people accountable for your outcome — and the ones you will actually meet, not a slide of names you never see again.

Ravi Menon

Chief Executive Officer

Twenty years in enterprise delivery across banking and logistics platforms.

Elena Duarte

Chief Technology Officer

Former principal architect for a global payments estate serving 40M users.

Sam Okoye

VP Quality Engineering

Leads quality engineering, and the practice behind QA Intelligence.

Hana Kim

VP Client Delivery

Runs the pod model and the delivery telemetry every client sees weekly.

Culture is what survives a bad quarter

We measure success the way our clients do — in releases that landed, audits that passed and teams that kept going after we left.

Small teams, long tenure

Average tenure of nine years on our senior pods. The people who scope your work are the people who do it.

Written thinking

Decisions are recorded with the reasoning intact, so a new joiner can understand a choice made two years ago.

Sustainable pace

No heroics culture. Predictable delivery comes from healthy teams, and we measure both.

About SyncTRiQ, briefly

We build SyncupHUB, an AI delivery platform that includes QA Intelligence, Visual Canvas and Document Spaces at no extra cost, and SyncV2X, a connected vehicle platform for fleet telematics. We also provide the consulting that puts them into production: product engineering, quality engineering, cloud, data and AI, modernisation and managed services.

Synchronising Technology and Resources with Intelligence. Four words for one idea: the systems, the people and the evidence should move together rather than be reconciled after the fact. The Q in our mark is a sync loop for the same reason.

In 2019, as a nine-person delivery consultancy working with two banking clients. Today we work from Dallas, Singapore and Bengaluru.

Both, and in that order of origin: the software came out of consulting work, and every product was proven on live client programmes before it was sold. You can hire the team, license the products, or both.

SyncupHUB is our main product: an AI delivery platform that includes QA Intelligence, Visual Canvas and Document Spaces at no extra cost. It has its own site at syncuphub.com.

Hire the team, license the products, or both

Most conversations start with one problem and a sceptical stakeholder. That is a perfectly good place to begin.

Where we are

  • DallasAmericas
  • SingaporeAPAC
  • BengaluruIndia
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